FAQ

Your questions, answered.

The questions families ask us first. Can't find yours? Message us in English or Japanese — we typically reply within 4 hours on weekdays.

Still have a question?

Not listed here? Message us in English or Japanese — we reply within 4 hours on weekdays.

Free trial & contact
Who actually teaches the sessions?+

Every tutor at Lyra graduated from the IB Diploma or an International School in Japan, and scored 6 or higher (out of 7) in the subjects they teach. We don't just "know about" the IB — we lived it. That's why we know how IB students actually think and where they get stuck.

Are sessions online or in-person?+

100% online. Every session is conducted over Google Meet + interactive whiteboard, 1-on-1, with a PowerPoint deck prepared by your tutor — the same way a real classroom runs. Sessions are recorded so students can review anytime.

What is a wellbeing consultation?+

A dedicated university-support tutor is available for confidential 1-on-1 talks — university stress, mock-exam anxiety, school issues, anything. Your first session is free, and thereafter access is heavily discounted. Available in English or Japanese.

My child is at an International School but their Japanese is slipping. Can you help?+

Yes — we run bilingual tracks for students at ASIJ, Nishimachi, Seisen, K. International, and similar. Many of our families want their child to graduate fully bilingual, and we build a maintenance plan around the school's English curriculum.

How does the free trial work?+

Book a 40-minute free trial (first trial only) via the form below or LINE. We assess current level, talk through goals with both student and parent, then match a tutor as soon as we can. No payment until you've met your tutor and agreed to continue.

What if my child isn't aiming for university yet?+

Plenty of our students are 8 or 11. Early support is often the highest-ROI tutoring you'll do — we focus on confidence, English fluency, and study habits long before any exam pressure.